Take advantage of PEUGEOT Roadside Assistance if your vehicle is immobilised (due to a breakdown or accident). You will be taken care of in the event of a breakdown or if your car is towed, allowing you to continue your journey – right to your front door if needed.
PEUGEOT ROADSIDE ASSISTANCE: YOU CAN COUNT ON US
PEUGEOT Roadside Assistance is vehicle-based, so it covers anyone driving your PEUGEOT with your permission.
Period of Complimentary Cover:
Petrol & Diesel vehicles: All new PEUGEOT’s are covered for 12 months starting from the date of registration
Electric & Plug-in Hybrid vehicles: Are covered for 8 years or 100,000 (whichever occurs first) starting from the date of registration
If you sell your vehicle within the period of cover, the new owner can take advantage of any unexpired free PEUGEOT Roadside Assistance cover, which will apply to the applicable complimentary period above.
At Home service
If your vehicle breaks down at home, we will bring our roadside assistance service to your doorstep. If your vehicle can’t be repaired, we will transport your vehicle to the nearest PEUGEOT Authorised Repairer.
Recovery
If a prompt local repair at the roadside isn’t possible, we’ll arrange onward passage for you: up to seven passengers and your vehicle to any single mainland UK destination. If you’re towing a caravan or trailer, this can also be recovered (subject to certain weight and size restrictions).
Onward mobility
When your vehicle is immobilised, PEUGEOT Roadside Assistance provides extra benefits immediately after recovery, by giving you a choice of ways to continue your journey. Simply choose the option that suits you (subject to availability) while we take your vehicle to a PEUGEOT Authorised Repairer.
Please call us on 0800 197 2045
It’s bad enough having an accident, without the extra hassle of sorting out the repairs and dealing with your insurer. So, why not leave it all to us?
PEUGEOT Accident Assistance will take care of any repairs by getting your vehicle to the nearest PEUGEOT Accident Repair Centre. And we'll contact your insurance company for you too.
If the accident wasn't your fault, we'll organise a like-for-like* replacement for you to drive until yours is back on the road, or a courtesy vehicle if the accident was your fault.
And as you might expect, your PEUGEOT will be repaired by PEUGEOT experts, using only genuine PEUGEOT parts - meaning it won't affect your warranty. And the best bit – PEUGEOT Accident Assistance is FREE.
You can call us for any accident advice - we're always happy to help.
With PEUGEOT Accident Assistance, we can help in several cases:
Get your car to the nearest PEUGEOT Approved Accident Repair Centre
Have your car assessed by PEUGEOT-trained specialists
Produce a repair quote for your insurer
See that repairs are carried out to the highest standards, using only genuine PEUGEOT parts, so your warranty isn’t affected
Organise a car for you to drive while yours is off the road (a like-for-like model if the accident wasn’t your fault, and a courtesy car if it was)
We will do its utmost to help you in these situations, by either assisting you on the roadside or by towing your vehicle to the nearest PEUGEOT Authorised Repairer.
*like-for-like is based on engine size and car group, rather than exact make and model
ASSISTANCE FROM YOUR CAR
In the event of an accident, breakdown or incident, make use of the automatic and geolocalised emergency message to ensure a quick and efficient response.
In the event of an impact, your vehicle automatically makes an emergency call without any action on your part. In the event of a breakdown or incident, you can contact PEUGEOT Connect Assistance using the "Lion" button on the dashboard.
Thanks to the MyPeugeot application, you can contact PEUGEOT Assistance at any time.
Find your vehicle easily thanks to automatic memorisation of your parking location.
Do you need help? Get in touch with us easily thanks to our online appointment booking or by calling the PEUGEOT Assistance service. You can even monitor the arrival of breakdown services in real time thanks to the Roadside assistance function.
